An educational program for hospitality professionals who want to improve their English and communication skills in the work environment.
The program is aimed at tourism professionals who want to improve their English language skills and knowledge.
Will be taught:
Specialized vocabulary, phraseology and grammar in the four basic skills, reading, communication, oral and written speech.
- Culinary terminology and terminology of cooking appliances and utensils
- Installations and equipment
- Reservations, orders, customer complaints
- Hotel services, reception and customer service
- Effective communication with colleagues